Customer Relations

A member of our highly skilled Customer Relations Team is always available to provide assistance. They are based in the Departures Terminal adjacent to the check-in area. Available seven days a week during the airport terminal opening hours, the team will endeavour to assist with all enquiries, either by telephone or in person at the desk.

During the busy summer periods 'Welcome Hosts' are also available in the Departures Terminal to offer advice and assistance to anyone using the airport's facilities. This can include helping passengers at check-in, advising on security procedures, supporting passengers requiring special travel assistance or simply giving directions.

Post Office and Bureau de Change page

To contact Customer Relations, including flight enquiries please telephone +44 (0) 1534 446 000.