Questions and Answers

An essential part of this integrated airport passenger terminal project is to engage and communicate in an open and clear manner. With such a major project we all appreciate that we are likely to face some challenges, which we are confident with what we have achieved so far, have the capability to address and overcome

As the project progresses we will regularly update these web pages as and when significant information is known. We are also encouraging members of the public to submit their own ideas, comments, questions and concerns to a dedicated email, created specifically for matters relating to this development project. Please get in touch with us by emailing


We will also regularly review and updated the following Q & A section based on the feedback and questions we receive from the public. 

Questions & Answers

Q. Why are you now considering this revised plan?
A. This is a progression of the design work announced in summer 2016, when consideration was given to the construction of a new arrivals terminal to replace the current one. Through our subsequent design and feasibility process we have identified significant benefits in efficiency and investment for an integrated terminal, where both arrivals and departures are in the same building. This preferred option is the most efficient use of the existing airport infrastructure, improves the overall operational efficiency of the business and preserves valuable airport land for future development opportunities.  


Q. Is this another project that will be funded by the tax-payer?
A. No. All monies invested in projects and activities by Ports of Jersey are paid for using its own commercial returns and therefore not directly by the tax-payer. Its commercial returns include, for example, airport and harbour dues, car parking charges, rentals, advertising, etc. Self-funded projects undertaken by Ports of Jersey in recent years include construction of Air Traffic Control Centre, construction of new air cargo centre, enhancement to Albert Pier pontoons, reconfiguration and improvements to La Collette Yacht Basin. None of these projects have been funded by Jersey's government


Q. In the original plans a viewing area and restaurant for non-travellers was promised. Will they still form part of the revised design?
A. As part of the detailed design stage currently taking place we are still considering these options although no final plans have been confirmed.


Q. Are passengers likely to experience disruption due to the planned building work?
A. We do not expect any disruption to those passengers arrival experience as the existing facility will be fully operational until work is complete on the integrated terminal. On initial plans for the phasing of the construction work we wish to ensure as minimal disruption as possible to departing passengers and intend to appoint a contractor to work with the design team on a suitable phasing of these works.


Q. When is construction work likely to start and the project completed?
A. Subject to planning approval and appointment of contractors, work on the redevelopment of the departures terminal is likely to start in autumn 2018. The integrated terminal completion date is likely to be mid 2021, which includes the relocation of the arrivals facility into the building. Once complete work can commence on the removal of the existing arrivals building.   


Q. Are there any plans to introduce air bridges in the future to help protect passengers from inclement weather?
A. Each of the four new gates are designed to be able to cater for an air bridge to the aircraft. The cost for each air bridge is approximately £1m. With such a quick turnaround at Jersey Airport many of our airline partners prefer simultaneous access to the aircraft by both a front and rear door to ensure everyone boards within this limited allocated time. However, although we have not yet made the decision to invest in these, if this is the preferred option of our airline partners and they agree to assist in funding then it is something we will continue to explore with them. In the short term, we are also considering some other shelter options.


Q. Mention has been made of natural light coming into the new terminal. What measures will be taken to prevent reflection blinding pilots?
A. The original glass panels in the roof installed as part of the 1997 construction of the departures terminal were subsequently painted over due to both the solar gain into the building and the glare for pilots and air traffic control. Fortunately, glazing has become more advanced since the building's original construction and we are looking at a material, which will allow natural light into the building while protecting this glare and solar gain.


Q. Remind me again, why do you have to demolish the arrivals building? It has been there for over 80 years and is the last remaining 1930 aviation style original buildings left in the UK.
A. International safety standards have increased since 1937 when Jersey Airport began to operate and over the years with the subsequent introduction of larger aircraft and instrument landing systems for example, that are of great benefit to today's traveller, Jersey Airport has a tighter safety environment to deal with. For many years, aerodrome audit reports commissioned by the UK Civil Aviation Authority, have stated that the current building as well as other obstacles that surround the airfield are 'aviation hazards' as they penetrate into the agreed safety areas, especially in periods of low and poor visibility and must be removed. Failure to comply will mean an increase in safety operating restrictions imposed on the airport, which in turn makes it a less attractive option for airlines and aircraft movement restrictions. Needless to say this will have a detrimental knock-on effect on the Island's economy as well as a vast number of air travellers. Ultimately, we risk losing our license to operate, which means we wouldn't be able to open. Steps are therefore being taken to remove these obstacles, many of which have already been addressed. 
In terms of its originality, only a small part of the current building dates back to the original 1937 construction as over the subsequent years, extensions have been added to it, as recently as the 1980s. There are a number of identified art deco airport buildings in the UK and Ireland, with many of them more authentic representations of this period and have not been subject to the degree of alterations made to Jersey's building.  


Q. What will the new airport development do in terms of future sustainability? Will we, for example see the roof areas covered in vast solar panels? 
A.  We are looking at a range of options for environmental sustainability, including (but not limited to) putting photovoltaic cells on roof areas, rainwater harvesting, waterless urinals, use of natural lighting as much as possible and the use of LED lighting where required.