Lost Property

​If you lose personal items while at Jersey Airport, please go to the central security search boarding-pass desk in the Departures Terminal where a security agent will be able to assist you. 

If you believe you have lost/misplaced items following your visit to Jersey Airport, please email lostproperty@ports.je. Please note that our security team cannot assist with enquiries relating to lost property left on aircrafts. Please refer to the information below. 

If you believe you have left personal belongings on-board an aircraft, you must contact the airline or its appointed ground handling agent as soon as possible.

  • British Airways Gatwick services - Tel: 01293 666362 (for items left on-board aircraft) or 0844 4930785 (for lost/delayed luggage)
  • Airline Services, ground handling agents for British Airways in Jersey - Tel: (01534) 487487
  • Swissport, ground handling agents in Jersey for all other commercial airlines - Tel: (01534) 744153. 

Items found by Ports of Jersey and/or its agents will either be disposed of or donated to charity if not claimed by its owner within three months. Ports of Jersey accepts no responsibility for any lost items.