Future Airport FAQs - Arrivals Terminal

The existing 'arrivals' building core was opened in 1937. However, significant additions and alterations to the original site have been added over subsequent decades meaning very little remains of the original building, which was constructed using a steel frame and poured concrete process. It is representative of an 'art deco' style of early aviation history, with similar representations in the UK, including Shoreham/Brighton, Birmingham and Liverpool.

Between October 2011 and July 2012 demolition was carried out on the top two floors of the arrivals building, which had previously housed the former air traffic control room prior to its relocation to a new on-site facility as well as the Aviator Restaurant, which due to lack of business had closed some years previously. The removal of these floors also saw the clearing of substantial asbestos from this area. 

The arrivals terminal building and nearby Jersey Hangar and Fire Service station are deemed to be 'obstacles', compromising the safe operation of flights in and out of Jersey Airport and must be removed. Planning permission was granted in February 2014 to remove the current arrivals building.

One of the first key phases of the project to be addressed in 2020 will include the part-demolition of the Arrivals' Terminal (right hand side of the building) to allow contractors to set up an on-site works compound and allow ease of access to the passenger pier. The offices above the terminal will also be stripped out in preparation for demolition. The removal of the building will be carried out by Jersey-based demolition specialists, DB Cummins. 

The original plan developed with the contractor involved a complex series of changes for both passengers and those waiting to meet them in a proposed temporary facility. In the light of this, Ports of Jersey has adjusted the construction plans to ensure the level of impact on arriving passengers is kept to a minimum. Therefore, most of the arrivals’ terminal building and facilities will now be retained during the redevelopment works, including the passenger exit doors from baggage reclaim into the existing meet and greet concourse, children’s play area, existing seating and Tour Operator desks. 


As of February 2020

Q. What impact will this have on arriving passengers?
A. There will be very little impact on passengers as most of the Arrivals’ Terminal building and facilities will be retained during the redevelopment works, including the passenger exit doors from baggage reclaim into the existing meet and greet concourse, children’s play area, existing seating and Tour Operator desks.  

Q. Will any facilities be 'lost'?
In line with the original plan, the café facility will be closed and will shortly be replaced by vending machines, which will offer a variety of hot and cold beverages and snacks. The café will close to the public as from Saturday evening, 29 February 2020. However, the Rapide Cafe in the Departures Terminal will remain open. 

In addition, the gents’ toilets in the arrivals’ terminal will eventually be removed as part of the demolition process and will be amalgamated with the existing ladies to create unisex toilet facilities. However, the gents' toilets in the Departures' Terminal will remain as an alternative.  

Q. What impact will this have on the public in the landside arrivals terminal?
A. Very little apart from those detailed above. 

Q. Where will the hire car locations be and what will be the process for arriving passengers to pick up hire cars?
A. Due to the internal works taking place, the three hire car operators, Europcar, Hertz and Avis will be temporarily relocated to dedicated desks in the Departures’ Terminal until such time as a new hire car facility is created for them as part of the Forecourt project. The car hire operators are scheduled to be relocated to the temporary site over the weekend of 21/22 March 2020.

Q. What will happen to the Children's Play Zone?
A. As a result of amendments to the original plans, the children's play area in the Arrivals' Terminal will be retained during the redevelopment programme.  

Q. What likely noise level is expected – will this affect passengers?

A. Without doubt there will be some noise during the period when demolition of the building and stripping out of the offices above are carried out. But other than this, passengers should not be affected.  

Q. Where will the smoking area be relocated to?
A. Hoarding will be installed in front of the right hand side of the building to prevent staff/public access during the demolition process. As  a result, the public smoking area will be removed. However, an alternative dedicated outdoor smoking area will be provided. 

Q. Are there any plans being put into place for taxis, coaches and buses?
A. There will be no change to the provision of taxis, booked cabs, coaches and public buses, which will remain in their current location.

Q. Will the arrivals car park still be in use?

A. Yes, but this will only be short-term until the redevelopment of the forecourt area gets underway. Some of the parking spaces may be removed to allow for the contractors to have access to its airside compound and to allow for removal of the arrivals building. When the new forecourt is finished there will be no public parking in this area.