Passenger services

Our Customer Relations team are available during the airport terminal opening hours. They will endeavour to assist with all enquiries, either by telephone on 446000 or in person at the desk.

You can carry enough baby milk or baby food for the duration of your flight in your hand luggage. It will be subject to additional screening. You can take unlimited amounts of baby formula in powder form through security.

At Jersey Airport you’ll find a range of hot and cold food options as well as refreshments from our catering outlets.

Useful information on the general facilities at Jersey Airport, including cash facilities, whether dogs are allowed, the executive lounge and wifi.

Information on who to contact if your luggage goes missing or is lost at the airport or on a flight. We also offer a left luggage service, which costs £3.00 per item, per 24 hours or part thereof.

Jersey Airport offers a selection of retail outlets in its airside Departure Lounge. Duty Free products are available to all departing passengers once they have cleared central security.

For peace of mind, we advise you to plan your travel carefully and always book help at least 48 hours prior to travelling. This page contains all the information you need should you require special assistance at Jersey Airport.