General facilities at Jersey Airport

Baggage trolleys

Complimentary use baggage trolleys are provided throughout the Terminals but are not permitted to be taken through central security search.

Thank you for returning the baggage trolleys to the designated areas after use.​ They must not be taken off Airport premises.

Cash Facilities

There are two cash dispenser machines in the airside Departures’ Lounge, adjacent to the WHSmith retail outlet. Both cash dispensers issue UK Sterling for which there is no handling fee.

There is one cash dispenser machine in the landside Arrivals’ Terminal, which dispenses Jersey currency only (please note that Jersey currency has the same monetary value of UK £ Sterling)

A Bureau de Change facility is available from Customer Relations in the Departures’ Terminal where money can be changed into a number of different foreign currencies. To find out if it holds the currency you need and reserve it in advance, please telephone +44 (0) 1534 446 000.

A limit of £50 is placed on changing Jersey currency to UK Sterling from Customer Relations in the Departures’ Terminal.


A small chapel is situated on the ground floor of the airside Departures’ Lounge, adjacent to the doors leading to the departure gates.

All departing passengers are welcome to use this facility, for quiet prayer or contemplation.

Dogs allowed at Jersey Airport

Dogs are not permitted in the terminals at Jersey Airport, with the exception of guide and hearing assistance dogs, which must be kept on a lead at all times.

Executive Lounge : British Airways passengers

The Executive Lounge is located next to Gate 2 in the airside passenger pier.

This lounge is available to all British Airways ‘Club Class’ passengers and eligible British Airways and One World ‘Executive Card’ holders. It is also available to ‘Priority Pass’, ‘Dragon Pass’ and ‘Lounge Buddy’ passengers.

The lounge reopened on Friday 10 July 2020 to limited numbers, on a first come basis with physical distancing measures in place.

Medical first aid

If you feel unwell or injure yourself during your time at Jersey Airport, please approach a member of staff who will call for assistance.

If necessary, the Jersey Airport Rescue and Fire Service or the States of Jersey Ambulance Service will be called upon to provide further medical assistance.


In accordance with the smoking policy in all public buildings and work places, smoking, including the use of e-cigarettes, is not permitted inside the Terminals and only in designated areas outside the buildings.

There are no smoking facilities in the airside Departures’ Lounge.


Complimentary wifi access is provided throughout Jersey Airport.

To use, simply select ‘Ports of Jersey Public Wifi’ from the list of available options. Simply add your email address, password and accept terms of use. You can use this password for future use of wifi at Jersey Airport.