Our Departure Lounge is currently undergoing redevelopment. There will be some temporary changes to your journey through the terminal:
- after clearing security there is a temporary walkway leading to the Departure Lounge, where all current facilities remain available
- there will be no impact on flights or check-in during this period, and all food, drink and retail outlets remain open
- seating areas available in Departure Lounge with additional seating added after entering temporary walkway
All Departure Lounge facilities remain open during development
 |
Food and drink Café Ubé and Bar have been temporarily relocated to the former TV lounge area |
 |
Assisted travel lounge The Assisted Travel Lounge is now located between Gates 2 and 3 (the old BA lounge) |
 |
Family area Our Family Area is located on the walkway between security and the Departure Lounge Family facilities information |
 |
Cash machines Two ATMs are available in the Departure Lounge |
 |
World Duty Free World Duty Free is open as usual with an added range of travel essentials. Pre-order and save 10% |
 |
No1 Lounge This sophisticated and tranquil retreat is available on the first floor |
 |
Water refill stations Water refill stations are available between Gates 4 and 5 |
 |
Multi-faith room The multi-faith room is available and has not changed location |
Global Blue – Tax Free shopping
Visitors can now claim back Good and Services Tax (GST) using the self-service Global Blue kiosks. The kiosks are located near our multi-faith room.
Please keep your purchases in your hand luggage. You will also need you need your Global Blue Tax Free form and your passport.
For further information on Tax Free shopping in Jersey, visit the Global Blue website.
Dogs and cats
Guide and hearing assistance dogs are allowed in the Airport. They must be kept on a lead at all times.
Medical first aid
If you feel unwell or injure yourself during your time at Jersey Airport, please approach a member of staff who will call for assistance.
If necessary, the Jersey Airport Rescue and Fire Service or the States of Jersey Ambulance Service will be called upon to provide further medical assistance.
Wi-Fi
Complimentary Wi-Fi access is provided throughout Jersey Airport. To use, select ‘Ports of Jersey Public Wi-Fi’ from the list of available options.
Smoking
In accordance with the smoking policy in all public buildings and workplaces, smoking, including the use of e-cigarettes, is not permitted anywhere inside the terminals and only in designated areas outside the buildings.
There are no smoking facilities in the departure lounge.