Baggage trolleys
Complimentary baggage trolleys are provided throughout the airport, but cannot be taken through central security search.
They must not be taken off Airport premises.
Cash facilities
There is a cash dispenser machine once you go through central security, before you go through to your boarding gate. It issues UK Sterling for which there is no handling fee.
There is one cash dispenser machine in arrivals terminal, which dispenses Jersey currency only (Jersey currency has the same monetary value of UK Sterling).
Chapel
A small chapel is situated on the ground floor of the airside departures lounge, adjacent to the doors leading to the passenger pier and departure gates.
All departing passengers are welcome to use this facility for quiet prayer or contemplation.
Family area
We have a dedicated family area in the Departures Hall (after security), where families can relax, draw, and read a selection of books before their flights.
The area has been created with advice and support from the charity Brighter Futures, who will be part of a group advising on the development of the main departure lounge later this year.
More family facilities information
Charging zone
Passengers can plug in, power up and relax. Equipped with plug and USB sockets, shelving and chairs, all passengers need is their charger.
Dogs and cats
Guide and hearing assistance dogs are allowed in the Airport. They must be kept on a lead at all times.
Pet transport
If you are flying with your dog or cat on Blue Islands, you must make sure your:
- dog or cat is a maximum of 23kg
- dog is muzzled at all times
- dog or cat is kept in your own IATA approved pet carrier at all times when in the terminal and at the departure gate
- carrier does not exceed 90 x 60 x 75cm (LxWxH) and 23kg, including your dog or cat
Please contact Blue Islands if you need further information.
Blue Islands policy for cats and dogs
Executive Lounge: British Airways passengers
The Executive Lounge is located next to Gate 2 in the airside passenger pier and is a third party lounge operated by ASCIL.
This lounge is open to Club Europe passengers, together with Gold or Silver Executive Club card members.
Opening times:
- Monday 6am to 6:45pm
- Tuesday 6am to 6pm
- Wednesday 6am to 6pm
- Thursday 6am to 7.30pm
- Friday 6am to 7.30pm
- Saturday 6am to 5.15pm
- Sunday 6am to 7.15pm
Medical first aid
If you feel unwell or injure yourself during your time at Jersey Airport, please approach a member of staff who will call for assistance.
If necessary, the Jersey Airport Rescue and Fire Service or the States of Jersey Ambulance Service will be called upon to provide further medical assistance.
Smoking
In accordance with the smoking policy in all public buildings and workplaces, smoking, including the use of e-cigarettes, is not permitted anywhere inside the terminals and only in designated areas outside the buildings.
There are no smoking facilities in the departure lounge.
Wi-Fi
Complimentary Wi-Fi access is provided throughout Jersey Airport. To use, select ‘Ports of Jersey Public Wi-Fi’ from the list of available options.