Information for passengers affected by Blue Islands

Due to Blue Islands suspending operations, all Blue Islands flights are now cancelled.

We understand that you may be facing unexpected disruption. Ports of Jersey is committed to supporting passengers through this period of uncertainty and disruption. Below you will find information regarding travel options and answers to frequently asked questions.

Are alternative flights available?

Yes. Although all Blue Islands flights have now been cancelled, there are alternative ways to travel.

Alternative flight information

I have a medical flight, what do I do?

The Travel Office in Health and Care Jersey is aware of all confirmed bookings including patients and those people travelling with them and will contact you directly.

If you are booked to travel over the weekend, you will be prioritised and contacted as soon as possible. They will be working through bookings in departure order and clinical importance (for example, actual surgery or treatment planned to take place).
If you are booked to travel next week, the Travel Office will call you according to your flight schedule by 5pm on Monday.

If you do not hear from The Travel Office by the relevant time, please call 01534 442323 or Hospital Switchboard on 01534 442000, who will ensure the Travel Team supports you.

For travel scheduled beyond next week or if you have general queries, you may also email HSS.TravelService@health.gov.je for further information.

For emergencies only outside of the above hours please contact switchboard on 01534 442000 and ask for the Out of Hours on call.

The usual Travel Office opening hours are 8.30am to 5.30pm Monday to Friday, and 9am to 1pm Saturday.

I was due to fly with Blue Islands this weekend, what do I do?

You will need to rebook a new flight. Passengers with bookings should only travel to the airport if they have rebooked on another service.

Other airlines continue to operate to and from Jersey, including services to London Gatwick, Heathrow, Manchester, and Birmingham. These airports have good onward rail and road links to destinations such as Bristol, Exeter, and Southampton.

We are working with the Govement of Jersey to enact contingency plans to ensure that Jersey has reliable and sustainable air links for the long term. This page will be updated as more information becomes available.

From Sunday 16 November 2025, Loganair will begin operating a schedule of flights to and from Jersey, initially between Jersey and Guernsey, and Jersey and Southampton, with other destinations to follow soon after. Full details, including how to book, can be found on the Loganair website.

I was due to fly with Blue Islands next week or in the future, what do I do?

You will need to rebook a new flight. Passengers with bookings should not travel to the airport unless they have been rebooked on another service.

Airlines continue to operate to and from Jersey, including services to London Gatwick, Heathrow, Manchester, and Birmingham. These airports have good onward rail and road links to destinations such as Bristol, Exeter, and Southampton.

We are working with the Government of Jersey to enact contingency plans to ensure that Jersey has reliable and sustainable air links for the long term. This page will be updated as more information becomes available.

Can I claim back the cost of my flight and hotel and travel costs?

In relation to reclaiming any costs incurred, the Jersey Consumer Council has guidance and advice for stranded passengers, and those with future Blue Islands travel bookings. Passengers with bookings should not travel to the airport unless they have been rebooked on another service.

Further information and frequently asked questions