Is Fast Track available for all flights and passengers?
For British Airways customers with guest passes, this service is not available at Jersey Airport, it only applies at London Heathrow Terminal 5.
For EasyJet Plus members and EasyJet Flexi ticket holders, Fast Track is not offered at Jersey Airport. For more details, please visit EasyJet’s website.
If you have an issue with your booking
If you have any issues with your booking, contact our customer service team at bookings@jerseyairport.com
Changes, cancellations and refunds
You can cancel or change your Fast Track booking up to 4 hours before your booking. Log into your account on website link.
If your flight is cancelled, you may be eligible for a refund.
Depending on the terms of your booking, you maybe charged a fee for cancelling or amending your booking.
Fast Track bookings are non-transferable. However, you can amend the booking details if needed.